Questions & Answers
Mogotel Ltd. operates 12 Wellton Hotels and Rixwell Hotels in Latvia (Riga, Bauska) and Tallinn (Estonia). The company provides management functions for accommodation properties, developing and construction of brand new real estate properties. Mogotel Ltd. also provides professional solutions and advice to support your business and generate a beneficial return on investment (ROI).
The address of Mogotel Ltd. is 240, Maskavas iela, PO box 34, Riga, Latvia, LV- 1063.
For general inquiries send your e-mail to firstname.lastname@example.org or contact our head office by phone +371 67259918 (on weekdays from 8:30 to 17:00). For more specific information, visit “CONTACTS” section of our Web page.
We are open on weekdays from 8:30 to 17:00. Receptions of all Wellton Hotels and Rixwell Hotels are open 24/7.
Contact our development department by e-mail email@example.com or phone +371 25645666.
Contact hotels' reservation department by e-mail firstname.lastname@example.org or phone +371 67798981. Detailed information about each hotel given under the "HOTEL BRANDS" section. Visit our contacts page and follow the links to particular hotel homepage.
Employment-related requests can be sent to our HR department by e-mail email@example.com or call +371 22321877. You can also visit "JOBS & CAREER" section to view currently open positions.
I have an idea, which I would like to present to Mogotel representatives. Who should I contact regarding this?
Contact our Development department via e-mail: firstname.lastname@example.org or call +371 25645666.
We would highly appreciate if you would e-mail us at email@example.com and let us know about the issue you encountered.
Questions & Answers
— Hotels related —
Generally hotel rooms are available from 2 pm (14:00).
Check-out time till the midday (12:00). Late Check-out also available under frequent hotels' special offers conditions.
Hotel room booking available in 3 easy ways:
- book directly online on hotel's homepage (visit www.wellton.com and www.rixwell.com),
- call our direct reservation departments (+371 67259989 - Wellton Hotels, +371 67259925 - Rixwell Hotels)
- or send us an e-mail to firstname.lastname@example.org with some details about your stay.
Please be informed that all these direct bookings gives you more additional bonuses and free perks, which are excluded if hotel room booked by other means.
Yes, some Wellton and Rixwell Hotels have handicapped rooms with appropriate accessible equipment. You can see this service under our websites www.wellton.com and www.rixwell.com sections Rooms.
Most Wellton and Rixwell hotels have sufficient parking spaces, where your car can safely be stored overnight (for extra charge). Sometimes, there are also parking spaces free of charge at or around the hotel. You will find more information about parking under „About hotel” in the hotel of your choice.
You can reserve parking lot with our hotels reservation department by e-mail: (email@example.com) 24/7 or call us at + 371 67259989.
The reception is open 24 hours and our colleagues will be at your service day and night.
You can either book the meals after choosing a room on our websites www.wellton.com and www.rixwell.com or you can book directly one of the attractive arrangements, where usually a dinner is already included.
Yes, You can book SPA treatments - contact our hotels reservation department by e-mail: (firstname.lastname@example.org ) 24/7 or call us at + 371 67259989.
In almost every Wellton and Rixwell Hotels pets are welcome. Depending on the hotel, there is a fee varying from 15 to 20 EUR per pet / per day. Please note that for hygienic reasons pets are usually not allowed in the gastronomic and spa areas.
Room price may vary because of fair dates or other high season dates. Generally rates will increase, the longer you wait with your booking.
Wi-Fi is available free of charge in the rooms and in public areas.
The sizes of the rooms vary from hotel to hotel. The standard rooms size is approx. 15-20m².
In Hotels, that have a restaurant you can order the table by calling to hotels reception or e-mail.
All Hotel rooms in our group are non-smoking.
All children are welcome.
- FREE! Children under 7 - stay together with parents free of charge. We provide with a baby cot or extra bed and breakfast.
- Children from 8 to 15 years old - stay together with parents for 7 EUR per person, per night – we provide with extra bed and breakfast.
- Older than 16 years - stay for 15 EUR per person, per night – we provide with extra bed and breakfast.
SPA centers are open for all guests.
All hotels in Mogotel group offer transfer on request for additional fee.
This service is available in Hotels that have restaurants in property, like Wellton Riga Hotel & SPA - restaurant "Tapas Tapas", Wellton Centrum Hotel & SPA - restaurant "Melna Bite", or Rixwell Elefant Hotel with "Elefant Restaurant"
We can manage 99% from special requests if the reservation is made prior arrival - as sooner reservation has been made as better.
Personal belongings which are found in guest rooms are being kept in the hotel for 3 months. Personal hygiene products and food are not kept! Forgotten belongings may be sent back for an additional price, which includes the service of the hotel 20 EUR + postal expenses. The hotel is not taking any responsibility for the guest personal belongings.
We accept American Express, MasterCard, Maestro and Visa.
Free cancellation till 24 hrs before arrival if reserved directly in our homepage. If canceled after this or in the event of a no-show at the hotel, the first night without extras is charged and non-refundable.